Sales Project Manager

Nothum Food Processing Systems is a family-owned, oriented, and operated local business. Celebrating 50 years of business in the Springfield, MO community in 2021 - there has never been a better time to join our team! The Sales Project Manager's primary responsibilities are to provide excellent customer service to customers during all aspects of an equipment purchase from concept, demos, purchase, and a
successful installation. The Sales Project Manager will also serve as a liaison between sales and other departments within Nothum including engineering, manufacturing, and service.

Primary Responsibilities

Customer Support:

• Support customers in new product development, test runs, line optimization, yield improvements, or other production needs. Sell production services/support to customers as a one-time visit or recurring package of visits. Also, provide courtesy visits to enhance overall customer experience
• Provide drawings, plant layouts, and schematics for new purchases
• Provide utility and installation details to customer
• Be the primary point of contact for Sales Account Managers for technical or production details on all Nothum products

Project Management:

• The Sales Project Manager will serve as a technical resource for new and existing customers for their Nothum Equipment
• Verify proposals are appropriate for customer needs and product mix
• Coordinate and participate in pre-installation meetings at the customer site to ensure all details of installation are managed including any required communication with other vendors or installation teams
• The Sales Project Manager will coordinate and participate in Nothum equipment release meetings, and provide all signed approval drawings and project details
• Work with Account Manager, manufacturing, shipping, and service to coordinate delivery of equipment
• Attend a Pre-Install meeting at the customer site to ensure the full plan for successful installation
• Approval of all equipment prior to shipment verifying it will exceed our customer's expectations
• Attend installation and start-up of equipment with Account Manager
• Provide Customer with Operational Manuals and Preventive Maintenance schedules for all equipment purchased
• Work with Engineering and Manufacturing on all change requests, special order items, manufacturing differences, and all customer-specific details

Customer Demos

• The Sales Project Manager will work with Account Managers after an opportunity to demo equipment is presented
• Gather testing criteria via customer conversations and on-site observations and then make a data collection sheet for the demo
• Conduct a Pre-Demo meeting internally at Nothum to discuss all equipment being tested, customer expectations, production details, and any potential obstacles
• Coordinate delivery of equipment with Account Manager, Customer, Shipping Department, and Service Department as well as approval of equipment prior to shipment
• Be on-site for the entire customer demo and gather data from testing
• Participate in exit meeting upon completion of demo and create an ROI based on testing results
• Coordinate all efforts for PTC testing as well following the same procedure as on-site demos as described above

Other Responsibilities

• The Sales Project Manager will work with Account Managers in identifying potential customer needs for equipment
• Offer support and assistance to other departments with Nothum as needed to ensure a high level of customer service is always being delivered
• Develop and implement tools for increased tracking and accountability in all sales projects
• Other tasks as deemed necessary by management or ownership personnel at Nothum

Job Requirements

• 5-10 years of applicable experience in project management or food manufacturing equipment
• Basic understanding of Microsoft products (Word, Excel, PowerPoint)
• Ability to work within CAD programs (creating layouts with existing blocks)
• Travel as needed with Account Managers, Director of Sales, or individually as projects dictate. Approximate travel estimation is 40-50%
• Possess excellent communication skills
• Ability to work in a team atmosphere (both as leader and participant)
• Highly organized

Nothum Manufacturing Company is an equal opportunity employer and does not discriminate based on race, creed, color, religion, sex, gender, pregnancy status, age, national origin, citizenship status, disability, marital status, genetic information, or any other legally protected status.

Nothum Manufacturing offers competitive wages and benefits. We are a family-oriented company, looking for new team members to join our incredible culture! Find out more about our company at our website www.Nothum.com. We also offer 100% paid medical, 50% paid dental, vision, Life/Disability, PTO, and 401(k) + match!

Current Openings for Sales Project Manager Jobs at Nothum